The internet phenomenon has permanently changed the computing mentality of business people.
Today’s user expects any computing experience to include on demand internet access and tools for collaborating with other people.
Most of us have to interact with others to get things done. Information technology is changing the way we work together.
Information technology especially internet technologies, provide tools to help us as collaborator – to communicate ideas, share resources and coordinate our cooperative work efforts as members of the many formal and informal process teams and word groups that make up of many today’s organizations.
The goal of enterprise collaboration systems is to enable us to work together more easily and effectively by helping us to:
- Communicate: sharing information with each other
- Coordinate: Coordinating our individual work efforts and use of resources with each other.
- Collaborative: Working together cooperatively on joint projects and requirements.