Government are also embracing the internet to provide services to business (G2B) and citizens (C2C), as well as government to government (G2G), citizen to citizen (C2C), government to supplier (G2S) and government to employee (G2E).
In year 2000 European Union Summit in Lisbon set ambitious goal of making Europe the world most competitive and dynamic knowledge based economy. It resulted in the eEurope Action plan to exploit the full potential of the Internet to promote a competitive economy.
The objective is to make it easier to deal with local, regional and national governments by making services available electronically.
The benefits of e-Government are reduced costs through more efficient processes, the integration of disparate agencies systems, and improved service to citizens via the internet and other electronic channels.
Investment by government will also decrease the cost of doing business through simplification of procedures self-service systems and one stop shop for enterprises. The biggest beneficiaries here will be the small to medium enterprises, which are the backbone of the European economy.
E-Government
